1. Exactly right about the 34% CTR drop—I've been tracking similar trends with our email campaigns lately. What caught my attention is how personalization seems to cushion the blow a bit. Have you tested segmenting audiences more granularly to combat this dip?

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1. Exactly right about the 34% CTR drop—I've been tracking similar trends with our email campaigns lately. What caught my attention is how personalization seems to cushion the blow a bit