Dealing with negative content online is stressful, but panic is your biggest...

https://iad.portfolio.instructure.com/shared/5e343f2af3a5f3436d21bc8696e73a3840b2de39e9612283

Dealing with negative content online is stressful, but panic is your biggest enemy. If you react impulsively, you risk brand confusion that drives away new customers and hurts your bottom line. Instead, take a breath