Online negativity feels personal, but your reaction determines the long-term...

https://wiki-nest.win/index.php/How_Do_I_Respond_When_Someone_Tags_My_Business_in_a_Harmful_Post%3F

Online negativity feels personal, but your reaction determines the long-term impact on your business. Ignoring harmful content often leads to silent lost sales as potential customers get scared off by unanswered accusations