Patients now expect the same convenience from their GP surgery that they get...

https://telegra.ph/The-Prescription-Black-Hole-How-Do-I-Know-My-Script-Was-Actually-Sent-06-03

Patients now expect the same convenience from their GP surgery that they get from their banking apps. The move to digital-first care means skipping the 8 AM phone queue by using secure messaging or video consults