Voice AI can slip up by misunderstanding orders or guessing wrong answers. A...

https://deansinspiringperspective.hexaforgey.com/posts/what-logs-do-i-need-to-debug-voice-ai-hallucinations

Voice AI can slip up by misunderstanding orders or guessing wrong answers. A practical way to catch mistakes before they reach customers is using readback controls—like repeating order IDs back to callers for confirmation