Why freelance web designers and small agencies keep waking up at 2am

https://technivorz.com/emergency-support-scenarios-what-i-learned-after-a-client-site-was-hacked-on-a-cheap-host-it-took-me-three-years-to-realize/

If you manage between 5 and 50 client sites, you already know the feeling: the phone lights up at 2 in the morning, a site is down, and you scramble while coffee and patience run out